Collection and Use of Information
The Cliff Resort & Residences uses your Personal Information to operate the Site, provide Site services, administer services reserved through the Site, contact you in response to a question or about a good or service you purchased or reserved through the Site, and/or to inform you of new features, services, and products.
More specifically, subject to applicable laws, The Cliff Resort & Residences may collect, use and disclose to our business partners relevant portions of your Personal Information in order to, among other things:
Process your online reservations and bookings for our hotel/resort accommodation and spa services;
Provide and charge for the hotel/resort accommodation, spa services and other goods and services you purchase;
Fulfill contractual obligations to you, anyone involved in the process of making your travel arrangements (such as travel agents or group travel organizers), and vendors (such as credit card companies and airline operators); and
conduct market research, customer satisfaction and quality assurance surveys, and direct marketing and sales promotions.
Please note that by using the Site, you agree that Personal Information and other non-personal data about you may be transmitted to Vietnam
How Collected Information Is Shared
The Cliff Resort & Residences does not sell any of your Personal Information to third parties for any reason. As noted above, The Cliff Resort & Residences may share some of your Personal Information with certain third parties in order to properly run its business, including the operation of its spa and hotel/resort services. For example, your name and credit card information will be shared with our credit card processing vendor in order to process payments.
The Cliff Resort & Residences may also disclose your Personal Information if required to do so by law, or in a good-faith believe that such action is necessary: (a) to comply with applicable law or with legal process served on The Cliff Resort & Residences or the Site; (b) to protect and defend the rights or property of The Cliff Resort & Residences or the Site; or (c) if The Cliff Resort & Residences ownership status changes, such as it being acquired by another party.
Online Reservations and Bookings